Customer Support

MyFedLoan provides comprehensive management of federal student loans. With 24/7 customer service available to address any problems students might encounter. Students just beginning to understand the complexities of repayment and administration can find this especially useful.

MyFedLoan Customer Support

Students frequently run into difficulty when their payments are not made on time, often leading them to pay extra on their loan and being labeled as having poor standing with credit, leading to additional interest charges and ultimately leading to an increase in credit scores.

For inquiries of a general nature, please reach out to MyFedLoan:

If you have a dispute or any inquiries about your credit report, please reach out to: P.O. Box 69184 of Harrisburg, PA 17106-9184, and contact customer support at 1-800-699-2908, MyFedLoan Servicing Credit of Harrisburg, PA 17106-0610.

For customer support issues, we suggest calling instead of emailing. This can result in superior service. All contracts should be in written format.

Hours of operation: Monday–Friday, 8 a.m.–9 p.m. Eastern Standard Time

If you need MyFedLoan verification to secure a mortgage loan, use their “Loan Verification Letter”, available under “Loan Details”. Make sure to carefully consider this before making any decisions and be patient when making decisions.