MyFedLoan is one of the most popular student loan service providers and oversees loans eligible for public service forgiveness applications. No matter how challenging, contact MyFedLoan first before going anywhere else. If you are having difficulties with MyFedLoan, various options are available to seek guidance regarding your student loan.
Customer Support
Are you experiencing difficulty with MyFedLoan and looking for assistance from professionals? There are numerous ways that advice regarding student loans can be obtained.
Student:
If you are a student and you want to contact MyFedLoan Support Services, they can be reached at 1-800-433-3243 from Monday through Friday from 8:30 am to 9 pm (U.S. timezone).
Parent:
If you are a parent and you want to contact MyFedLoan Support Services, they can be reached at the same number, 1-800-433-3243, from Monday through Friday from 8:30 am to 9 pm (U.S. timezone).
Repayment:
If you want to repay your loan and you are facing any difficulty, then you have to contact the customer support of MyFedLoan at 1-855-265-4038, 1-855-279-6207, and 1-800-621-3115.
Their official website offers email customer support, and it is up to them to help their customers. In case any false or inaccurate information comes through, however, take these steps:
Department of Education: If MyFedLoan doesn’t provide you with accurate information, reach out to DOE. Their phone number is 1-800-872-5327.
Complaint Filing Process: For filing complaints against MyFedLoan, you can go through the Consumer Financial Protection Bureau.